ONNO beechwood t-shirt cypress / S Reviews

4.7 Rating 24 Reviews

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

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Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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“I ordered two Beechwood T-shirts, one gray and one green. They had distinctly different fabrics from one another. One had a very nice soft, light texture similar to the bamboo shirts I ordered. The second shirt however, I feel must have been mislabeled. It was much heavier and thicker with a rougher texture. It feels and wears like a cotton T-shirt. After reaching out to customer service, I was told shirts are made in small batches and can vary. While I appreciate that, in this instance, that means you are lacking quality control, and have no consistency within your product. The beechwood T-shirts also shrunk significantly beyond a half size as indicated by ONNO. Don’t bother with the beechwood shirts. Also, I reached out to customer service prior to ordering to clarify sizing/fit recommendations to accommodate their shrinkage estimates. I am an extra small, but I wanted the shirts to fit loose and maintain their drape after being washed so they recommended I size up and order size small, which I did. However, the shrinkage after washing is not just a 1/2 size reduction, they shrink a full size if not a little more. Had I known they would shrink this much I would’ve actually ordered medium. I reached out to customer service to inquire about an exchange for a larger size. I was told exchanges are not offered to Canadian customers and I would have to place a completely new order. I was given instructions to return the original shirts back to them as they do not have any labels or shipping services (costs covered by me) they provide Canadian customers. I was also notified I will not be refunded my original flat shipping cost of $25 from my order (which I understand). My 25$ shipping took over two weeks and was done through standard united Postal Service. Not impressed. I did find a way to not continue to lose money on these shirts and save the additional costly Canadian return shipping... I am staying in the US in January and luckily, I enquired about their return timeframe... it appears to be 6mths. So I asked for them to send me a free return shipping label (as they do for their US customers) using my friends US home address, which they obliged. With these shirts ringing in around $55 Canadian plus a flat rate of $25 US for shipping I won’t be bothering to re-order because it’s too much of a financial gamble as they are not set up for Canadian customers, and are not honest about the shrinkage of their fabrics or fabric consistency. Back to Amazon essentials t-shirts at 1/4 of the price it is for me...”

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Posted 1 year ago

“Review written above.”

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Posted 1 year ago

“These shirts really are very comfortable. They are thin (but not see through) and perfect for California weather. Also customer service is unbelievable. One shirt was missing from my order. All I had to do was email and explain. I received a response less than 24 hours later (on New Year's day) and they shipped out the missing shirt. Great product and service!”

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Posted 1 year ago

“I’ve now ordered three shirts from ONNO. Love them! One shirt arrived with a random white stitching in the chest of the green tee. I contacted the company and without question they replaced my shirt and asked me to donate the original, which I did. Happy with the product and customer service!”

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Posted 2 years ago

“The ONNOcell bamboo is much silkier than the original bamboo. It’s a fabric that I feel would be perfect when a dressier t shirt is preferred. It’s very light and soft. It fit a bit baggier than the original bamboo and I would order a size down if you want a more fitted look. The colors are beautiful and I will definitely order more.”

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Posted 2 years ago

“I purchased 4 t-shirts in total for my daughters traveling out of the county. They both loved the shirts. The shirts rolled up small and light which was great for their limited, carry-on luggage for a month of adventure, running, hiking, racing, and biking. I'm told the shirts washed up great and were quick-drying. I'll be getting more as gifts for the holidays. Also, when I needed a larger size in two of the shirts, OHNO was great to work with and I really appreciated that they made the process hassle-free.”

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Posted 2 years ago

“Okay, I received my shirt in the mail Friday, put it on and literally wore it that night to an art opening, slept it in, woke up hiked in it, wore it the rest of the day, slept in it again then finally played pickle ball in it. Time to wash it and seems smart to order at least one more!”