Hi Josh!
Thank you so much for taking the time to offer feedback. As a small business, it means more than you know.
It was an absolute pleasure to assist this morning in processing an exchange.
If you have any questions or need anything at all, please don't hesitate to reach out to me at hello@onno.com and I am always happy to help you with anything you need.
Thank you for giving us the opportunity to make things right.
Kindly,
Narie
“I'm trying to buy more organic cotton products and a few years ago found my husband some shirts at another company. They were fine for a while, but then I discovered ONNO. I love the selection of organic cotton, bamboo and hemp shirts - awesome!! So I ordered him at least one of each to try out. He has been getting pickier over the years about the feel and weight of his shirts, so when he tried the organic cotton one, he instantly loved it, due to it being so lightweight and just-right soft. Yes! So I came back for more, and I think we will be regular customers!”
