Hi Melissa, thanks so much for your feedback! We're really glad to hear you enjoyed the taste, but sorry to hear the texture wasn’t quite right. The shake definitely shouldn't be gritty, so we'd love to look into this for you. Please reach out to our customer service team at customerservice@optipharm.com.au
and we’ll be happy to help. Thanks again for sharing your experience!
Hey,
Thanks for your feedback — we're really sorry to hear the new Mango flavour missed the mark a bit. It definitely shouldn’t taste grainy, so we’d love to look into this further.
When you get a chance, could you shoot our customer service team an email at customerservice@optipharm.com.au ? They’ll be more than happy to help and sort this out for you.
Appreciate you letting us know!
– The Optislim Team
Hey,
Thanks for your feedback — we're really sorry to hear the new Mango flavour wasn’t a hit for you. It definitely shouldn’t taste grainy, so we’d love to look into this further.
When you get a chance, could you shoot our customer service team an email at customerservice@optipharm.com.au ? They’ll be more than happy to help and sort this out for you.
Appreciate you letting us know!
– The Optislim Team
Hi Peggy,
Thanks for your review — we're sorry to hear the Mango flavour wasn’t your favourite. We know taste can be pretty personal, but we really appreciate you sharing your thoughts.
If you’d like to chat more or share any other feedback, feel free to reach out to our team at customerservice@optipharm.com.au
— we’re always here to help.
Thanks again!
– The Optislim Team
