“Original vest i ordered was out of stock. They emailed after a few days and said i could get a refund or go with an upgraded clearance vest. I should have taken the refund but paid the $20 difference for the other vest. When i finally got the vest....it ended up being a blue womens puffer vest. I sent this back and just asked for a refund. Hassle isn't worth the price. Still waiting on a refund.”
Hi Nathan, thank you for sharing your experience. We’re truly sorry to hear about the mix-up and the frustration this has caused. Please rest assured that our customer support team is actively following up on your case, including the refund. We appreciate you bringing this to our attention and thank you for your patience while we work toward a resolution.
“I usually use 3 layers to keep warm in the winter and it gets bulky. My upper chest is usually cold due to a mitral valve repair and the one pill I take to keep my blood pressure low. This vest keeps me warm without the layers and the battery pack recharges quick. Smart product.”
“The open box really is the way to go with this product. my fiance wears it almost every day in Chicago and as a hockey coach, but neither of us could fathom paying full price when we have down parkas and other heat wear. This is a really really cool nice to have, and it works amazingly!”
