Hi, Joe. Thank you for your review. We understand your experience didn’t meet expectations. Our support team is already working on resolving this, and we appreciate your patience. We’ll make sure everything is handled.
“Was not very happy with how the product was listed when ordering. I did not see the comment apparel only and didn’t realize the battery was not included. When I tried to return it, this item was not able to be returned. Since this was a gift I had to order a battery pack which costed more than the vest itself. I ended up spending over $160 for a vest I could have purchased a better vest with a battery included cheaper. I would recommend updating your titles to be more specific on the apparel listing or have it in larger print no battery included”
