“I'm 5'4" and weigh 110 lbs, this jacket fits like a men's small not a women's XS. It's bulky and not fitted as stated. The arm/sleeves are wide and allow a lot of cold air up them even with a heavy sweater. The actual jacket does not fit snug against to body. I have several coats and jackets in size XS and fit nicely.”
“Just received the jacket last night which was post-polar vortex, but wore it this (much warmer) morning anyway, just to see how I liked it. I love the jacket! Battery charged quickly and easily. Fit of jacket is great, comfortable, and true. I tried my medium on over a hoodie. Still have room for an additional layer if I so choose. Seems well made. Even on low setting, feels like wrapping my heated car seats around me and taking them with me. My husband and I liked it so much, we ordered him one. All of which brings me to another important point. The customer service of this company is exemplary. After ordering my husband's jacket, I discovered in my paperwork a coupon for ten dollars off my next purchase. I emailed customer service and had a ten dollar refund within an hour. This morning, I had a question about activating the battery after having turned off the jacket for awhile. Again, after a very short period of time, customer service responded with the answer. So, love the jacket and love the customer service. And I think at least five people at work are going to order one.”
