Hi Angie, I’m so sorry to hear that your order hasn’t arrived yet. Our customer service team will reach out to you shortly to help locate your package and make sure it gets delivered safely to you. Thank you for your patience and understanding.
Hi Denise, we’re so sorry to hear about your experience with this vest. That’s certainly not the experience we want you to have, especially since you’ve enjoyed your other ororo vests before. Our customer service team is already assisting with your case and will make sure everything is properly resolved. We truly appreciate your patience and understanding.
“I LOVE my heated vests. Have a medical condition that make me not tolerate cold. Either the cold weather or air conditioning. I have 4 of these vests and now that they come in different colors may get a fifth. Talk about these vests to everyone that notices the little light.
Thank you!”
“Do not purchase the open box batteries. They somehow guarantee them to be working but will not allow you to excnage them if they do not. I have no idea if the vests are working yet because I am waiting for a new battery to arrive. Customer service does not answer. You can only leave a message. 3 days later and still no call back.”
Hi, there. Thank you for your review. Please rest assured that our product comes with warranty service. If you need any assistance, feel free to reach out to us at support@ororowear.com, and we’ll gladly help you resolve this.
“It’s fantastic, love the vest and how it looks and it works wonderfully. My office is always cold so it’s great to find something that will keep me warm without being a full on jacket!!!”
