“Way big and boxy. Told me I couldn't return it because it is open box. does not say in product description final sale. will be much less likey to buy any of their products on sale again.”
Hello Sheila, thank you for your review, and I am sorry to know the size doesn't fit you. The item you purchased is the open box item, which is a final sale item and is not eligible for returns or exchanges. Here is the policy for you - https://www.ororowear.com/pages/returns-exchanges
If you need any further help, welcome to email us at support@ororowear.com.
“I love this sweatshirt. It's a warm sweatshirt and fits perfectly. I get so many compliments when I wear this sweatshirt with how comfortable and warm it is. The battery lasts a long time. I work outside in the winter and this sweatshirt has saved me. I highly recommend.”
“This is my second heating jacket from Ororo. I came back to this company because I love their product. It is very reliable and working very well. Their customer service is very fast to respond and kind. I would buy their product again. A+++”
“I bought this for my hard-to-buy-for son. It's going to be the best present he's recieved from us in years, now that he's an adult. It's a gift that will last a long time and be practical in his new home in a mountainous area.”
