Hi Marian, thank you for your review. We are sorry if you didn't receive the charger. One of our customer specialist will get in touch with you and assist you further. Please don't worry, we will try our best to help you resolve this.
Hi Diane, thank you for your review. Glad to know you have received our product. Please feel free to contact us at support@ororowear.com if you need any further help after using it.
Hello there, thank you for your time in sharing your shopping experience. Would you mind contacting us at support@ororowear.com? Ou customer service team will collect more info and assist you further.
Hi, thank you for your review, and I apologize for the unhappy experience. Our customer service representative will reach out to you and assist you further soon.
“I screwed up and didn’t charge my battery after putting it away for the warmer months. I fully charged it then put it in a dry room temp place. Oops!
It wouldn’t take a charge!
Customer service understood and told me to charge these batteries a couple of times a year while in storage.
They sent me replacements and I followed their instructions.
No problem since my mistake! They were kind and very helpful.”
