“Scam company. Hit one wrong button you will be out of hundreds and their "customer service" will Iaugh at you on the phone. They will email you sorry 10 times, but your money is gone.”
Hi there, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry for the experience. Our customer service team is currently following up on this. Thanks for your patience.
“I am freezing all the time and I wear my ororo heated vest just about every day. It is nice to have the extra batteries and in different colors so I can keep track of which ones need charged and what ones are ready to use.”
“I was very excited to wear my new vest charged up the battery and off I went.
Unfortunately my batter only lasted 3 hours needless to say I was very disappointed.
I charged it up again and will see how long it lasts next time.”
Hi Pat, thanks for sharing your experience. We understand how disappointing that must have felt, especially when you were looking forward to using your new vest. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. We appreciate you giving it another try and hope it performs better next time. If you have any questions or need help along the way, feel free to reach out to our customer service team anytime—we’re happy to help. Thank you for your patience and for choosing ororo.
“Picked up a spare battery to use for long days in the deer stand or other outdoor adventures in the colder months (half the year where I live).
Very pleased with the battery (and vest) and glad to see colors that will make it easier to see the battery amongst all my dark colored items.”
Hi L, thanks so much for sharing your experience! We’re thrilled you’re pleased with the spare battery and that the new color helps with visibility in dark gear. If you ever have questions or need pairing tips, we’re here.
“Much lighter than the original one. So far it works. It took few hrs to charge just half of it. I like the color, much easier to spot it ( black kind of blends in).”
