Hi Cheryl, we’re very sorry for the confusion and inconvenience this has caused. We’ll make sure to provide clearer compatibility information moving forward. If you’re looking for the correct charging cable, you could kindly find it here: https://www.ororowear.com/products/5v3a-charging-cable. Our customer service team is already in touch with you, and if you’d like to request a refund for this cable, please feel free to let them know — they’ll be happy to assist.
Hi Ashten. We’re sorry for the delivery confusion — we understand how frustrating that can be. Our customer service team is already looking into this for you, and we’ll make sure your order gets to you.
“I bought my daughter, Blythe the heated socks for Christmas. Unfortunately when we went to charge them, the charger was damaged. The company immediately sent out a replacement, no questions asked. Great customer service!”
