“Purchased gloves for myself and my wife. Neither of us have huge hands, large for me and medium for hr. Both sets of gloves were tight. For my wife to say medium gloves are tight is saying something. Otherwise, the gloves appear to be well made. Just too tight.”
Hello Henry, thank you for your review, and I am sorry to know the size doesn't fit you and your wife. The item you purchased is the open box item, which is a final sale item and is not eligible for returns or exchanges. Here is the policy for your review - https://www.ororowear.com/pages/returns-exchanges
However, our customer service representative will reach out to you to collect more information and see what we can do for you.
“Gloves great. 3-in-1 a nice feature. They are pricey but a luxury when have to walk in the cold in the Northeast. Fit snug. Had to order bigger pair. First was no return, so beware of size.”
“The outer glove is way too small (finger circumference) to adequately fit the inner glove and be able to bend one's fingers.
I bought these for cycling & skiing, which means that it's not going to suit my needs.
The heating, materials, and construction are very nice.”
“Love love love the liner. We bought two pairs, small and medium and although the liner works and heats great, it doesn’t fit into the liner with ease and for us, too tight, too cramped and fingers in the outer shell is too short. The small didn’t fit into the medium shell any better.
We also bought the mittens which we are also returning. Loved those, but not a removable liner and no ability to use your phone (which is our camera) without removing your hand altogether.
Almost, but no cigar!
We do LOVE all three pairs of the heated socks though!”
“I ordered the XL size, and I can fit my hand into it, but they its quite snug. Other than the terrible fit, the insulation is awesome, and the heating is pretty good, I was hoping for a bit more heat, but when combined with the insulation these are great. I would only recommend against them if you've got large hands and require XL sized gloves.”
“I have been using Ororo products for some time as I work outside often.My vest is amazing and it's very simple to recharge the battery that runs it. My new gloves seem like they're going to be a great purchase. I keep them in the case that's provided by Ororo. The inner glove fits perfectly and is comfortable to wear. The outer glove that can be worn over liner is very stiff . I had to work the outer shell over the inner one to get it to kinda fit.”