“Appreciate this bonus after buying my 6th item over the years. This bag will come in handy for my extra batteries when I travel up to NH in winter! My latest vest is my absolute favorite!”
Hi Nicola, thank you for your feedback. We understand that the jacket size affected your ability to fully evaluate the battery, and we appreciate you taking the time to share your experience. Thanks for your patience.
Hi TJ, thank you for raising this concern — safety is incredibly important to us. Our batteries are UL2056 and CE certified to ensure they meet strict safety and performance standards. The battery pack itself is built to be durable and withstand daily use, helping keep everything protected and organized. I appreciate you taking the time to point this out, and your feedback will be shared with our team as we work on making product details even clearer in the future.
“The heated vest is a gift to my husband for our anniversary in December of 48 years.
He tried it on today fits great .
He has not tried the batteries in it yet.
He’ll be wearing it for the first time in December when he goes to Colorado .”
Hi Janet, we're glad to hear the vest fits great and that you chose it as a gift for such a milestone. We hope the batteries work well when he tries it in December in Colorado. If you have any questions or feedback down the line, feel free to reach out!