“I bought this to replace the old battery and it didn’t fit. Customer service recommended to buy a new scarf as the old one is obsolete. I returned the battery. Stuck with a perfectly good scarf with no battery. Would be nice if they included this info in the battery description.”
“The first set of gloves, batteries died within two hours and would not hold a charge. Tried to get both replaced and they only replaced one. Never again.”
Hi, Robert. Thank you for your review. We see that our customer support team is already assisting you and has arranged to send you replacements for both. Let us know if there's anything else.
Hi David, I am sorry to know the socks do not meet your expectations. Our customer service representative has already reached out and sent a replacement. We will mark down your feedback and forward it to our team for improvement.
