“I have two identical batteries, and one seems to always die faster than the other one. I just got them last week, they're brand new, but I can't get them to last a similar length of time.”
Hi Sarah, thanks for sharing your feedback. We’re sorry this didn’t meet your expectations. Since the batteries are brand new, our customer service team would be happy to help check things with you and make sure everything is working properly. Please reach out to our support team and we’ll assist you from there. Thanks for your patience and choosing ororo.
“These batteries are poor quality.
Purchased two of these to replace batteries that came with my ororo heated gloves.
Original B22A batteries will not hold a charge, one battery will not charge fully.
Replacement batteries charge fully but, discharge while attached to nothing.
The gloves are good quality and the fit seems true to size.”
Hi there, thank you for sharing your feedback. We understand how frustrating this can be, and we truly appreciate you taking the time to let us know. Please feel free to reach out to our customer service team so we can help check everything with you and assist further. Thanks for your patience.
“Ordered 2 batteries as back-up for my gloves. One of them did not seem to fully charge. Contacted Ororo support and they sent me a replacement within a few days. Proved to me they stand behind their product. Replacement battery works fine. Extra batteries are very handy to keep your gloves ready to go. These work just like original set that came with my gloves.”
Hi there, thank you for letting us know.
We’re sorry for the frustration caused by the missing delivery. Our customer service team is already investigating this and following up to help get it resolved. Thank you for your patience.
Hi Darrell, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us if you need any assistance. We are always here to help :)
