Hi! Thank you for your feedback. We're sorry to hear that the small curved batteries you expected were not received.
We have already forwarded your situation to our customer service team. If you need further assistance, please contact our customer service team at support@ororowear.com and we’ll do what we can to help.
Hi Robert, thank you for sharing your feedback. We understand how disappointing this can be. Please visit our troubleshooting page here: https://www.ororowear.com/pages/troubleshooting
If you have any questions, we recommend reaching out to our customer service team for further assistance. Thanks for your patience.
“Would not fully charge and got disturbingly hot while attempting to charge compared to the other. Exchange was easy however.
But still makes me feel like this is cheap stuff wrapped in a very slick package. The design gave much more confidence than the Amazon competition but in the end never had any issues with those.”
Hi there, thank you for your review. We have forwarded your feedback to our team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.
