“Reached out as our charging cable was no longer working. They promptly mailed us a new cord. Highly recommended them. We have purchased 2 heated vest and will continue to purchase more.”
“Wife recently lost the battery & charging cable for her heated vest. Easy enough to replace the battery. But the cable wasn’t included. Ororo needs to list it so those of us who’ve lost the battery and cable can access it on your website. It’s nowhere to be found and robotic websites aren’t helpful.”
“The parts you sent that my vest came without them. I am greatful for you sending them to me. However I strongly believe the vest should include them in the purchase.”