Hi Mary, thank you for the update. We understand—you haven’t had a chance to use or charge it yet. We hope it works well for you once you do, and we appreciate you taking the time to leave a note. Thanks for your patience.
“I ordered the wrong one but I had deleted the email with the receipt I currently ordered the correct one but not entirely sure as my heated gloves are old model number on battery is bg1800 capacity 1800mah 7.4 volts I now ordered and received what looks like the right on is 7.4v but the capacity is larger will it work I don’t know how to return the other ones as I deleted my order confirmation”
Hi John, thanks for reaching out. To help us confirm compatibility for your specific items, please share your order details or product photos with our team, and we’ll be happy to check this further for you. Thank you for your patience and understanding.
