“I love the technology, and I always appreciate the heat. However, I am not sure how the two straps are supposed to work to hold the belt in place. I am waist size 32 inches. Also, I am not keen on velcro as it picks up fluff and hair.”
“I really wanted this product to work, but there were two major problems: it does not get hot enough and the adjustable belt is not adjustable very much. It was much too big for me and could not be made any smaller. I am returning this.”
Hi Margaret, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. Heating performance can vary depending on the environment, how many layers you’re wearing, and the heat setting you’re using. If you’d like, our customer service team would be happy to help review your return and assist further. Thanks for your patience.
Hi Laura, thanks for letting us know. We understand how frustrating this must be. Our customer service team is already following up on your request and assisting with next steps. We appreciate your patience and thank you for bringing this to our attention.
“This helps with my back pain and keeps me warm if it’s cold. It keeps me from spending so much for disposable heat pads. The only change I would make is to put the Velcro on the waist band all the way down the belt so it will fit snug with all sizes.”
“This item does not get very hot , even warm at all. Unsure if mine is defective? But it wouldn’t help anyone looking for a heated item for sore muscles, due to it barely even getting warm. I did have high hopes for this, thought it would be amazing , unfortunately save your money!”
Hi Kyle, thanks for sharing your experience. We understand how disappointing this must be, especially when you had high expectations. Heating performance can vary depending on usage and settings, and if the warmth doesn’t seem right, we recommend reaching out to our customer service team so they can review this with you and help check what’s going on. We appreciate you taking the time to let us know. Thanks for your support.
“We regret purchasing this heated sling belt. The strap has only a small section of hook and loop on it, limiting where it can be used. You can remove it and use an atached hook and loop strap for smaller diameter areas, but that one has less stretch and more limited sizes that it accomodates. There is a large range between the smaller built in strap and the larger removable one, that is not easy to get a secure fit on. If you really stretch the removable strap you can reach back to the built in one and attch there. Even with a lot of fiddling, it was never comfortable and did not provide much heat where we needed it. It did not feel like it conformed well to the body to apply the heat. We never felt like it was all that hot, and it certainly was not effective for us.”
Hi there, thank you for taking the time to share your detailed feedback. We’re sorry that this product did not meet your expectations. Your comments have been shared with our product team for review and consideration to improve our designs. Thanks for your patience.
