Hi Vicki, thank you for sharing your feedback.
We understand how challenging sizing can be when ordering online, and we’re sorry to hear the fit didn’t work out. As this item was marked as final sale, it isn’t eligible for return or exchange, which is noted on the product page at the time of purchase. We appreciate your understanding and thank you for taking the time to let us know.
“decent jacket - disapointed that the one i purchased for my wife - with measurements and size guide from the website - has sleeves made for a 12 yr old.”
Hi Keith, we’re sorry to hear that the sleeve length didn’t meet expectations — we completely understand how disappointing that must be. We’ll share your feedback with our product development team to help improve the fit and accuracy of our sizing in future designs.
