“Bought this for my wife. She couldn’t feel the heat unless you physically press the heating element against her body. Very disappointed, and the return policy is awful. Have to keep it even if she only wore it one time.”
Hi Abdur, thanks for sharing your feedback. Heating perception can vary depending on fit, layering, and personal comfort. If you have any questions or need further assistance, please feel free to contact our customer service team—they’ll be happy to help. Thanks for understanding.
Hi there, thank you for sharing your feedback.
We’re sorry to hear that the battery life and heating performance didn’t meet your expectations. Battery runtime and perceived warmth can vary depending on the heat setting, environment, and usage conditions. If you feel the jacket may not be performing as intended, we encourage you to contact our customer service team so they can help review the situation and assist you further. We appreciate you taking the time to let us know.
