Hi there, thank you for sharing your feedback. We’re sorry to hear the battery placement wasn’t comfortable for you, though we’re glad you liked everything else about the jacket. We appreciate you taking the time to leave a review, and we’ve shared your feedback with our product team for future improvements. Thank you for your patience.
“Disappointed; when I layered up and wore the jacket, the sleeves were far too short and my wrists were cold even with gloves. Also the battery pack hits my hip bone in an uncomfortable way. The battery also seems to turn off for no reason. I only used it for 3 hours. Do not recommend.”
Hi Holly, thank you for your review. We have forwarded your review to our product team for further improvements. One of our customer service specialists will get in touch with you as soon as possible and assist you further. We will try our best to help you resolve this.
