“The jacket fits as expected. The battery takes a very long time to charge, so if you wear it daily you might want to purchase a second battery to use while charging the other. Ours arrived with a rip in the pocket and we are working with customer support to resolve that.”
Hi Jason, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. Our customer service team is currently following up on this. Thanks for your patience.
“I had chronic cervical neck pain and lumbar back pain. This beat is a game changer for increasing comfort and like wearing a portable heating pad for outdoor activities in cold weather. Sitting in late afternoon watching nephews soccer game and stayed warm when sun setting below bleachers.”
