“This is my first Ororo product, but not my first time using a heated vest. This vest is great. It fits snug enough that it easily fits under my winter jacket, but is stylish in a way that it can also be worn as the outer layer. The heating at the neck and shoulders is perfect to keep those areas warm and comfortable when I am out and about. The battery lasts a long time. I would definitely buy another.”
Hi Douglas, thanks for sharing your feedback. We understand how frustrating this experience has been and are sorry it left you feeling this way. Our customer service team has already followed up to assist, and we appreciate you taking the time to share your perspective. Your feedback has been noted, and we’ll continue working to improve the overall experience.