“I purchased the heated vest because I walk everyday even in 20+ degree temperatures. It works great and I love the 3 temperature settings. My only complaint is the collar that touches my chin because I am short. Hence 4 star instead of 5 star rating.”
Hey Annette, thank you so much for your review! We’re glad to hear you’re enjoying the vest and its temperature settings. We’re also sorry that the collar design didn’t meet your expectations, and we’ll be sure to pass your feedback along to our product team. Thank you for your support of ororo!
“I gave the vest as a gift to a friend that loves her other heated vest. After wearing it one time realized it wasn’t warm like her other one at all even though she researched it. Unfortunately she didn’t keep the packaging so ororo would not do anything. I also never received my $10 gft card.”
Hi Ellen, we’re truly sorry to hear that your friend’s vest didn’t feel as warm as expected. The heating performance can sometimes vary depending on fit, layering, and ambient temperature. Regarding your ororo Gift Card, we will help to check the status for you. We truly appreciate your time and thanks for giving ororo a try.
