“Low quality, bunching material that doesn’t lay under jacket. Pocket for battery in bad position to turn on. Yet battery doesn’t work, so that is moot point. Extremely disappointing in freezing weather.”
Hi Heidi, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team will proactively follow up with you to review the batteries and instructions and assist further. Thanks for your patience.
Hi Tom, thank you for your feedback. We understand your thoughts on the heating level, and we appreciate you taking the time to share your experience. Your comments have been noted and shared with our team for reference. Thanks for your support.
