Hi Robert. We’re sorry to hear the jacket didn’t feel as warm as you expected. Warmth can vary depending on factors like environment, layering, and personal comfort level. Our customer service team would be happy to help troubleshoot and see if there’s anything that might improve your heating experience. Thank you again for giving ororo a try.
“I purchased a coat for my husband for Christmas. The quality is impressive. When we are outside in the cold, the coat keeps him very warm. When he doesn't need it heated, he can still wear it and stay nice and toasty. I also received one from our son for Christmas. I walk in the winter weather. The wind does not go through the coat and I stay nice and toasty. The heated feature is such a great bonus for extended outings. We are impressed with the coats and happy to have them.”
