“I was excited about this jacket since I own a generic heated vest. I heard good things about this company. So I ended up buying this jacket. It is well made and the quality is there. It doesn’t get really hot on high though. Not sure if this is normal or I got an under performing unit. The arms run long but the rest of the jacket fits well.”
Hi, Jeremy. Thank you for your review. Please understand that individual sensitivity to temperature varies, and some may require higher warmth levels to feel comfortable. While our apparel may be functioning correctly, personal preferences and external factors can influence the perceived warmth. If you have any other questions, please feel free to reach out to support@ororowear.com. We’d be happy to assist you.
“Heaters are weak and the coat is "okay" at best. Definitely not a $200 coat. The pocket zippers are wack and break easily.....I wouldn't pay full price for this.”
Hi, there. Thank you for your review. Please rest assured that our product comes with warranty service. When you have a moment, feel free to reach out to us at support@ororowear.com, and we’ll gladly assist you in resolving this.
“My boyfriend loves his heated jackets! And the customer service was amazing. I ordered a medium, but wanted to get a large instead after I looked at the size chart and they changed it to a large for me with no problem.”
