“The product is fine your service is poor.
Bought a brand new coat, there was an issue with one of the zippers. They had to wait until they received the coat and then it took a week to get my new one so I was without a coat for two weeks. Would not recommend this place.”
Hi there, we’re sorry to hear about your experience and truly appreciate you taking the time to share this feedback. We understand how frustrating it is, and we regret that the replacement process took longer than expected. Your comments about service timing have been noted, and we will share them with our team as we continue working to improve our support and turnaround process. Thank you for your honest feedback.
Hi David! We're so happy to hear that you're loving the heated jacket! It's perfect for staying warm during those outdoor sports. Thank you for sharing your enthusiasm with us. Stay cozy and enjoy your ice fishing adventures!
“Using the gloves a lot specially with the cold days and nights for driving and motorcycling. Just perfect to get that comfort, somtimes just around the house when hands are cold, my wife uses them also just to get he hands warmed up. Perfect for what we need. Thank you Ororo!”