“Batteries do not last long like my vest which I have owned for 2 years. Also the fit is not good the arms are just way too long. I usually fit a XL Tall but this coat is just way too long. Unfortunately I have worn it once and cannot return due to removed tag by accident. Do not remove tags. But coat is made well and hopefully last long time and batteries get better.”
Hi Patrick, thank you for sharing your detailed feedback.
We’re sorry to hear that the battery life and sleeve length didn’t meet your expectations. Battery performance can vary depending on heat settings, environment, and usage, and we understand how noticeable that can be when compared to a previous vest you’ve owned. Your comments about the fit have been noted and shared with our product team for future improvement.
We do appreciate you highlighting the overall build quality of the jacket. Thank you for taking the time to let us know, and we appreciate your patience and understanding.
“I've been wearing my new ororo jacket for about 2 weeks now, and I think it's great. It performs well in the -10 to -20 weather we were having. My only gripe is about the control panel. It's on the left upper chest, right where the seatbelt rests and so it is uncomfortable. It's also hard to see in that spot, so I believe a better design would be to move the control to the left forearm.”
