“I ordered this jacket originally 12/16/24 and have yet to receive. The customer service department sent me through all kinds of phone calls to the shipping courier ‘Amazon’ as the package is now deemed as ‘lost’ and the courier could not help as the product was not bought from their website obviously. Customer service department was told this before Christmas as this was a gift originally ordered to arrive in time. It wasn’t until 12/30/24 they issued another one to be shipped but the product has not shipped still as of today.”
Hi Rae.Thank you for your review. We see our customer support team is already assisting you, and we’ll make sure to help resolve this. Let us know if there's anything else.
“I bought this jacket for my husband as he tends to be cold. He loves it and wears it everywhere. It’s not bulky or heavy but the heated areas make it nice and warm.”
