“I bought this Parka for 277 and literally the next day I got it was being sold for 199. I did not get contacted by costumer service, instead, I got an AI generated email that did not answer my questions. I’m very disappointed.”
Hi Daniela, I’m truly sorry about the frustration. Our prices may vary due to different promotions, and I completely understand why this situation was upsetting. Since your item is a brand-new product with tags, it is eligible for a return or exchange. Please follow the instructions provided in the email, and if anything is unclear, you could request to hand over the case to a human agent, and they will make sure you get the support you need.
