“Great product. Good customer service and product shipment. Keeps warm! The base battery doesn't hold the charge too long. Just need to recharge once every few days of mild use. Hope it lasted longer—other than that, exceptional product.”
Hi there, thank you for your kind feedback. We’re glad to hear you’re enjoying the product, the service, and that it’s keeping you warm. Battery runtime can vary depending on the heat setting, environment, and usage conditions. For more details on why the battery may run out faster than expected and tips to help, you can refer to this article: https://help.ororowear.com/article/cyhjoj32af-why-does-my-battery-run-out-so-quickly.
If you have any other questions or need further assistance, feel free to contact our customer support team at support@ororowear.com. Thanks for choosing ororo.
“My husband usually takes a L but this one was definitely too large, even with a heavy sweatshirt underneath. The medium fits great (even with the same sweatshirt underneath!).
The vest overall is a bit stiff. The reverse zipper helps with sitting.”
Hi Deborah, thanks so much for sharing your experience! We’re glad the medium fits well for your husband. We appreciate the feedback about the stiffness—it's something we’ll pass along to our product team. If you need any sizing guidance for future purchases, we’re here.
