Hi Tim, thank you for reaching out. We understand how frustrating the wait can be. Our customer service team is currently following up on your replacement and will get back to you as soon as possible. Thanks for your patience.
“I bought this for my husband. He loves to go out 4-wheelin' and camping in the desert. In the winter, it can get pretty cold, especially when you first wake up and you are starting a fire for coffee! The jacket is perfect for that!”
“Ororo heated vest is a fine quality product and very stylish. Easy one button control. Keeps me warm on these cold winter mornings. Great value for the money.”
“The vest works good in keeping the upper torso warm.
To our surprise, we did have to order a larger size than usual to fit.
Recommend taking measurements before purchasing to avoid delay or returns.”
Hi there, thank you for sharing your feedback. We’re glad to hear the vest works well in keeping your upper torso warm. We also appreciate your noting the sizing experience and your helpful tip about taking measurements before purchasing. Thank you for taking the time to leave a review and for your recommendation.
“The vest was very comfortable. I played a round of golf with temperatures in the upper thirties and a steady wind all round. I had to which to a higher heat level. That worked and I was warm. Unfortunately, power ran out of the battery pack three quarters into the round. I will explore a battery pack with more capacity”
Hi Henry, we’re so glad to hear the vest kept you warm and comfortable during your round of golf! Battery runtime can vary depending on factors like the selected heat level and ambient temperature. If you’re looking for longer-lasting warmth, we recommend trying our PD 7K battery, which provides up to 13.5 hours of runtime. If interested, you could find it here: https://www.ororowear.com/products/pd-7k-rechargeable-battery
“I have bought five, yes five over the last 18 months. One for son, then another son. Then I thought I'd like one. So then this holiday I bought two more for hubby and daughter. I know this product. The vest is great, the batteries are great and I bought this holiday the mini batteries. The vest is warm and pretty thin so it is not bulky and keeps you WARM. My complaint is sketchy promo's. I've paid different prices for the same vest but it depends on promos. Then this last go round, I was at the last point of check out but right before, I got a pop up asking to add on a heated scarf. I positively clicked "no" and shazam!!! I bought a scarf. No chance to review. They did manage to cancel it and refund me but their promo's are shady.”
“I actually bought two vest. One for me and one for my wife. Both were on the small sized and I had to return my wifes as it just was too small vs. other light jackets she owns in the same size. Mine is tight but not enough to return. Overall the vest works really great as I've used it a few times and I'd recommend but defintely order a size up.”
