“Original order 2XL the vest run small. Contacted Ororow to make exchange to 3XL.
This exchange was very succesful.
All corrspondence with Ororow was followed up 24 hours later to verify I was satisfied.
Cutos to Customer Service great sevice
Would recomend”
Hi, Erica. Thank you for your review. We understand that our vest size didn't meet your expectations and we will forward your feedback to our team. If you need further assistance, feel free to contact support@ororowear.com. We're happy to help.
Hi George, thank you for your review. It is noticed that you have returned it back to us for a larger size. We will ship the exchanged size within 3 business days of receiving the return shipment. Please feel free to contact us at support@ororowear.com if you need any other assistance. We are always here to help :)
“Living in the north east winter are something I dread. I usually ask myself do I really need to go out. Now the walks and hikes I take no matter what the temperature is because , I hit the button on my jacket and off we go. Thank you for such a great product
Mary Rose”
“It was warm even without the battery on. My only complaint was that the vest runs small. I measured and accordingly to the size chart, there should have been plenty of room but very snug. Sizing is off.”
