“My vest met my expectations. Great product. The only complaint would be if the vest comes with the battery included, but not the charger, that should be something that is plainly stated. My assumption was the vest was completely ready for use.”
Hi Steven, we’re really glad to hear the vest met your expectations — thank you for sharing that. And thank you as well for the helpful feedback about the charger. While the battery is included, we don’t include a charger because it can be powered with any USB-C wall adapter you already have at home, which helps reduce waste and support environmental efforts. We’ll make your suggestion about clearer messaging known to the team. Thanks again for choosing ororo!
Hi Jennifer, thank you for your review. We are sorry if you didn't receive the package. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.
