“My husband ordered a vest for me for Christmas. The return wasn't the easiest but Ororo didn't give up on me and continued to make things right - a new vest arrived and it's awesome!”
“Customer service is super slow! They state that in order to make an exchange or return happen you need to do it before or on 1/16. I"m trying to avoid being told that they will no longer take the item. Still waiting....”
“I bought the down-filled women’s vest for myself, and I loved it SO much I had to buy the men’s one for my daddy, who lives in Colorado and also has Raynaud’s like me. He FaceTimed me the second it arrived, put it on, turned it on, and joked about even sleeping with it on! Although that probably wasn’t so much of a joke, knowing him…”
“Excellent product and would buy other products from Ororo. Nicely built, very warm even without the heaters on. Used for a couple weeks and so far so good.”