Hi there, thank you for your review. If there is anything we can do for you, please feel free to reach out to support@ororowear.com. We’d be happy to assist you.
“I purchased this item without knowing that it was not returnable if it did not fit. I only found that out when I needed to return it. It also did not come with the charger. I have another vest like this that did come with the charger. All in all a very frustrating experience.”
Hi, Mary. Thank you for your review. Please kindly note that final-sale items are not eligible for return or exchange. However, please rest assured that our products come with warranty service. If you need any further assistance, please feel free to reach out to us at support@ororowear.com. We would be more than happy to help.