“I acknowledge that i made a mistake in ordering XS instead of XL but withing a few minutes I tried reaching you. No phone to all. I sent an email with no response, so you just sent me shipping updates on the wrong size. You need to be able to respond to customer questions, and inquiries.”
Hi, Robert. Thanks for your review. We saw that you reached out to us, and our team replied promptly. However, we didn’t hear back from you. Our customer service team will get in touch with you as soon as possible and assist you further.
“I am just under 6 feet and thin, I ordered the men’s medium quilted vest, and would say that it fits perfectly. The quality and style of the vest appear nice. I have worn about 5 times. The issue that I have is that the synthetic filling is coming out of nearly every seam on this quilted vest. I have already pulled out probably 50 synthetic fibers And it constantly looks like I have pet hair on my vest because of the fibers coming out of the seams. I hope that once I get the rest of the fibers pulled out make it through the seams. The heating elements work well, but I was expecting a little bit more warmth. All in all it was a good buy, but I am glad I got it on the Black Friday discount, otherwise I would not pay full price for this item.”
“The heat is real but the fit is odd. It is cut like an a-frame. It gets wider and wider as you go towards the waist. Which isn’t great for heat. I wish not had a draw string or something to bring in the waist area.”
