“Vest was delivered on times and I initially thought the batteries were going to be delivered separately. Unfortunately they never came Support was helpful but now I have to mail the batteries to my son who lives out of state, to him when they arrive, and additional cost I did not expect to incur. My son is pleased with the vest but not sure I would order again”
Hi Karen, thank you for sharing your experience.
We’re glad to hear the vest arrived on time and that your son is pleased with it. We’re sorry for the inconvenience caused by the batteries not arriving as expected and the additional effort and cost this created for you. We understand how frustrating that can be, especially when the purchase was meant as a gift. Your feedback has been noted, and we appreciate you taking the time to let us know about your experience. Thanks for your patience.
