“I ordered a clearance vest and paid for it, turned out it was out of stock. They sent me a email to either refund or upgrade to another clearance vest. I should have taken the refund but really wanted a vest so i accepted the upgrade. Long story short received a womens vest in another color. Bad customer service and poor experience all around. I wont order another one. Still waiting on a refund.”
Hi there, thank you for sharing your experience. We’re truly sorry to hear about the mix-up and the frustration this has caused. Please rest assured that our customer support team is actively following up on your case, including the refund. We appreciate you bringing this to our attention and thank you for your patience while we work toward a resolution.
