“As mentioned in some other reviews, these gloves run very small. In our case, we had to step up 2 Alpha sizes (S small to L large) to get a suitable fit. Per the measurments chart, the wearer was at the top end of the measurment range for Smalls (Palm circumference 7.9-8.5" at time of writing).
Upon trying them on... that ws not going to work. I sent the smalls back, for a medium (really easy returns!). Even the mediums were unpleasantly snug, so back they went for large - also super easy exchange.
TL;DR - Buy at least one size up from your measurment chart as of late 2025/early 2026. If you're at the top end of a value on the chart, consider going up two sizes”
Hi Ian, thanks for taking the time to share such a detailed and helpful review. We understand how frustrating sizing can be, especially when you’ve carefully followed the measurement chart. We really appreciate you outlining your experience across multiple sizes, as that insight can be useful for other customers as well.
Your feedback on glove fit and sizing guidance has been noted, and we’ll continue working to improve sizing accuracy and clarity. We’re also glad to hear the exchange process was smooth for you. Thanks again for sharing your experience and for your thoughtful recommendation.
“I was so excited to receive my order. Once it arrived I charged my gloves and wore them to shovel. Sadly, my fingertips remained numb and frozen. Will be searching for a different brand”
Hi Holly, thanks for your feedback. We’re sorry to hear the gloves didn’t keep your fingertips warm as expected, especially after you were looking forward to using them. Warmth can vary depending on factors such as temperature, circulation and activity level, but we understand how disappointing this must feel. Please feel free to reach out to our customer service team so they can help look into this further. We appreciate you taking the time to let us know. Thanks for your patience.
