“Didn't get that hot. Didn't keep fingers warm. Ordered a large didn't fit well. Highly disappointed! Returned item. They didn't send a return QR code 2 be scanned. Had 2 go to the library 2 print up label, because i don't have a printer. I wasted one hour of my time just 2 print a label. Lame! Won't ever order from them again! Don't waste your time with these gloves!”
Hi Matt, I’m really sorry to hear about the experience with both the gloves and the return process. Just to clarify, if you experience any issues with the product's heating system, our customer service team will help you troubleshoot and guarantee to resolve the problem. However, we also respect your option to return the product. Thank you for giving ororo a try.
“These gloves don't work well. I have the vest, it works great and I love it! I was surprised to find the gloves not preforming up to the same standard. They don't get very warm and the heat source is only on the back of the hand, leaving fingers out in the cold. Not something I am too thrilled about since it was a final sale.”
Hi Susan, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Hi Ryan, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)
“These gloves are amazing! I purchased them after my daughter gave me one of the ORORO vests for Christmas in 2024. Got the idea to get some of these gloves for my next ski trip. I have them and tried them out and they were great. Looking forward to see how they do in the snow.”
“A fellow ski instructor recommend that I try the Ororo heated gloves. The pricing set low expectations...those expectations were barely met:
Fit and finsh good
Heat function..warmer than outside temperature
Zero water resistance. Gloves completely soaked through in 5 minutes in very light drizzle.”
