Hi Robert, thank you for your feedback.
We’re glad to hear the gloves are working well for you. We appreciate you taking the time to share your experience. Thanks for your support.
“Not going to lie, I was sadly disappointed in the gloves. Only by one aspect and that is the lack there off heat. Other than that a good glove not many gloves can you find that you can still use a cell phone with. Also good with keeping hands dry. Just they barley got even warm. Which make me sad. I have many of this company's products. Two hoodie, two coats and a bay city hand warmer. That I've had no problems with.”
Hi there, we appreciate your honest feedback about the Gloves. We’re glad to hear that you find them functional for using your phone and that they keep your hands dry. However, we're sorry to learn that the heat output didn't meet your expectations. Your experience is important to us, and we will pass your comments along to our product team for future enhancements. Thank you for being a loyal customer, and if you have any further concerns, please feel free to reach out!
“The battery life is very short and the indicators aren’t accurate. It said I had over 30% left and then died moments later in the middle of my walk. Also, the warmth isn’t as warm as I thought they would be.”
Hi, Brian. Thank you for your review. Please rest assured that our product comes with warranty service. Our support team will contact you shortly to assist you further. Thank you for your patience
“My hands are ALWAYS cold and I love the cold, so I'm in it. I've spent $1000's on gloves and nothing ever works. Disposable hand warmers are great until they stop working. These actually work and are comfortable. So excited to go play in the snow!”
