“Ordered open box buffalo 2. Only one glove worked and cannot return for a refund. Now we know what open box meant. Assumed Ororo would’ve checked this before taking our money and given our money back because it never worked.”
Hi Jeremy, thanks for sharing your feedback. Please note that our products are covered by a 6-Month Limited Warranty on heating elements. Our customer service team will be happy to review the details with you and assist in checking and resolving this matter. Thank you for your understanding.