“The gloves are tight, and I would say too small for the size guide. The battery is in a very uncomfortable position on the inside of my wrist. This design isn't good. I'd like to return them but sadly, "only unworn items" are eligible. I tried to make them work and now I own them.”
“The gloves did well to about 10 degrees, but below that my fingers got cold, even on High. Most of the time I did not have the outter glove on because I was taking pictures with a camera. The outter gloves are too bulky to operate the camera. If I had worn the outter gloves they may have kept my hands warmer. I had to use hand warmers inside the gloves. The touch compatibility did not work at all, that was a big disappointment. As with some reviews, the gloves I ordered after measuring my hands were too small. The return and replacement was fast and easy.”
Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
“I ordered the Twin Cities" 3-in-1 heated gloves in Medium per the size guide. Gloves were too tight and the outer shell was very hard to get on. I went throgh the online return process and so far this has worked. I asked for med gloves to be replaced with large gloves. I am waiting for the old gloves to get to Ororo and if all is well, I hope they send me a set of large gloves”
“The previous set of twin cities gloves was pretty good. Warm, functioned well, good battery life. They failed sooner than they should (4 years, glove issue, not the battery), but we're otherwise ok. The new design is a significant step down. The battery is in a awkward place, the power button position allows the gloves to turn themselves on when in a carry bag, and the batteries are not compatible between generations. Overall, I probably would not buy again.”
Hi Michael, we appreciate you taking the time to share your experience. We're sorry to hear that the new design of the gloves didn't meet your expectations, especially given your positive experience with the previous version. Your feedback is important to us, and we'll make sure to pass this along to our product team for future improvements. If you have any further concerns or if there's anything we can assist you with, please reach out to us at support@ororowear.com. We're here to help!
“I’ve used my new gloves through a week of 12 degree bike rides and they kept my hands warm the whole time. The liners are thin enough to fish keys out of my pockets and the shells are pretty warm on their own. Together they are very warm. They are so big it takes some getting used to but it’s worth it. And I hardly notice the battery. The touch screen finger tips actually work through 2 layers”
“I like them they could get a little warmer but they are great for walking my dogs in cold weather. Battery pouch is a little tight for installing batteries”
