“These gloves are made really well and a lot of thought went into them even without the heating they keep you warm. I love that they have the outer gloves for when it gets super cold. The heat really distributes through out the entire gloves”
“I purchased these for my wife for her daily winter bike commute. We live in the Northeast. The heated liners on their own have worked well in very cold weather, and they fit pretty well, with the exception of the position of the battery right below the palm, which makes the battery dig into the underside of the wrist and is very uncomfortable when cycling. The shells don't fit well over the liners and they are also very stiff and interfere with braking, so she hasn't used them. She'll probably use the liners for the rest of the season but overall this glove has not been a good option for bike commuting.”
Hi Daniel, thank you for sharing your detailed feedback. We understand how disappointing this can be, especially when you were hoping they’d work well for daily winter commuting. We truly appreciate you taking the time to share these insights, and we’ll continue working to improve our products. Thanks for your understanding.
Hi Sean, thanks for sharing your experience. We understand how disappointing it is. Please reach out to our customer service team so they can review this with you and help take care of it. We appreciate you letting us know and thank you for your patience.
“I love these gloves--I have serious Reynauds, and they make it possible for me to be outside in a Catskills winter. Easy to charge, last several hours. Being able to use a touch-screen would have been a bonus, but, alas, that doesn't work at all. The outer gloves are nothing special--they protect the wonderful inner gloves, and they have a handy wrist strap (they are so floppy that they often dangle from the wrist straps). A mitten-style overglove would be more practical.
I still wholeheartedly recommend the battery-powered gloves, just know that you can't use your phone without taking them off.”
Hi Deborah, thanks for taking the time to leave such a detailed review. We’re happy to know the gloves make a difference for you in cold conditions. Your suggestions on touchscreen functionality and design are valuable to us as we continue refining our products. We truly appreciate your support and recommendation.
“The gloves are tight, and I would say too small for the size guide. The battery is in a very uncomfortable position on the inside of my wrist. This design isn't good. I'd like to return them but sadly, "only unworn items" are eligible. I tried to make them work and now I own them.”
“The gloves did well to about 10 degrees, but below that my fingers got cold, even on High. Most of the time I did not have the outter glove on because I was taking pictures with a camera. The outter gloves are too bulky to operate the camera. If I had worn the outter gloves they may have kept my hands warmer. I had to use hand warmers inside the gloves. The touch compatibility did not work at all, that was a big disappointment. As with some reviews, the gloves I ordered after measuring my hands were too small. The return and replacement was fast and easy.”
Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
“I ordered the Twin Cities" 3-in-1 heated gloves in Medium per the size guide. Gloves were too tight and the outer shell was very hard to get on. I went throgh the online return process and so far this has worked. I asked for med gloves to be replaced with large gloves. I am waiting for the old gloves to get to Ororo and if all is well, I hope they send me a set of large gloves”
“The previous set of twin cities gloves was pretty good. Warm, functioned well, good battery life. They failed sooner than they should (4 years, glove issue, not the battery), but we're otherwise ok. The new design is a significant step down. The battery is in a awkward place, the power button position allows the gloves to turn themselves on when in a carry bag, and the batteries are not compatible between generations. Overall, I probably would not buy again.”
Hi Michael, we appreciate you taking the time to share your experience. We're sorry to hear that the new design of the gloves didn't meet your expectations, especially given your positive experience with the previous version. Your feedback is important to us, and we'll make sure to pass this along to our product team for future improvements. If you have any further concerns or if there's anything we can assist you with, please reach out to us at support@ororowear.com. We're here to help!
