“These are a replacement for a pair of gloves that were ordered too small.
The new gloves now fit correctly (with help from CS in determining the appropriate size of the inner glove).
The weather has now warmed up so I haven't had the opportunity to use them.”
“I have wore my Twin Cities a few times snow blowing my driveway and they have kept my hand warm set on medium. It is a little difficult get the out glove on where the battery are located on the wrist.”
Hi James, thank you for sharing your experience with us. We’re glad to hear the Twin Cities gloves kept your hands warm while snow blowing. We appreciate you pointing out the fit around the battery area, and your feedback has been shared with our team as we continue working to improve our products. Thanks for choosing ororo.
Hi Francis, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team has already followed up on this and will assist you further. Thanks for your patience.
“why would you make a battery pockets that takes forever to install the batteries. why wasnt the pocket made bigger. once you put the liners and the gloves on , you have zeero dexterity to do anything with your hands”
Hi James, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate your suggestion, and we’ll continue working to improve our products. Thanks for your understanding.
Hi there, thank you for your review. We are sorry if you didn't receive your package. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Hi, Charles. Thank you for your review. Please rest assured that our product comes with warranty service. If you need any assistance, feel free to reach out to us at support@ororowear.com, and we’ll gladly help you resolve this.