Hi, Christopher. Thank you for your review. Please rest assured that our product comes with warranty service. If you need any assistance, feel free to reach out to us at support@ororowear.com, and we are here to help.
“I was quite impressed when I opened the package. The gloves and liners are well made, and I was almost looking forward to the first day of plowing with my open-cab UTV. It didn't take long for that day to arrive and I donned the liners (with fully charged batteries) to put them to use. Although they warmed up in the wrist and back of the hand, they didn't do what I wanted them to do--warm the inside of the hand, and particulary the fingertips, so I would not have to continually remove ball my fingers to warm them up.
I thought perhaps I was asking too much of them because it was about -2°F outside, but they did no better when I used them, fully charged, in my 60° house.
Other things: (1) the battery pouch in the wrist is slightly too shallow to house the battery once it is plugged into the glove, so it is hard to zip the pouch closed; and (2) a USB-C connection would be more convenient than a micro-USB connection.
While I was hopeful, I was disappointed in the end and will look into returning them as soon as the holiday is over. Perhaps someday I will find heated glove that puts the heat where it is needed.”
Hi, Mark. Thank you for your review. We have shared your comments with our product team and will work on improving the design. If you need any assistance, please don’t hesitate to reach out to support@ororowear.com. We’d be happy to help!
