“My husband has a hand injury and can't control his fingers. I wanted a mitten for him because finger holes are impossible and his hand get very cold at times. These are just gloves with a mitten looking outer covering. There are individual finger holes inside the mitten, so they were of no use to us.”
Hi Polly, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. For reference, this style is designed with a split-finger interior, which is noted on the product page. We truly appreciate you flagging how this design doesn’t work for your needs, and we’ll share your comments with our team for review and future improvements. Thanks for your understanding and for choosing ororo.
“I spent the week skiing and the temps were in the negative a few days. The gloves worked like a charm. My hands were warm all day and the battery lasted for the 5-6hrs as stated when I purchased them. The gloves are a game changer. I am thrilled I purchased them. Before the trip. Customer service was great as I needed to size up.it was very easy to return the smaller pair and the new ones arrived within days of the returned pair. Totally satisfied!”
Hi there, thank you for sharing your feedback. We understand how disappointing it can be when the warmth doesn’t meet your expectations. Heating performance can vary depending on factors like the heat setting and environment. If you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.
